Privacy Policy

​Last Updated: August 2026

​1. Overview

​We are committed to protecting your privacy and managing your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

​This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, submit inquiries, or navigate to our external services.

​2. Information We Collect

​We collect personal information that you voluntarily provide to us, as well as limited technical data automatically collected when you visit our website.

​Contact & Inquiry Data: When you submit an inquiry through our website contact form, we collect your First Name, Last Name, Email Address, Phone Number, and any details provided in your message box.

​Third-Party Member Data: When you choose to join or log into your account, you will be redirected to our member management system hosted by Gymdesk (Gymdesk Inc.). Personal details, payment information, and signed waivers submitted during sign-up are processed directly by Gymdesk in accordance with their privacy practices.

​Automatically Collected Data: Like most websites, our website host (Squarespace) automatically collects basic technical data such as your IP address, browser type, operating system, landing pages, and device information to maintain site functionality and security.

2.1 On-Site CCTV & Facility Surveillance

We operate Closed-Circuit Television (CCTV) cameras within public and training areas of our physical premises for safety, security, loss prevention, and incident investigation purposes.

​Notice: Clearly visible signage is displayed at our facility entrance notifying visitors and members of active surveillance.

Placement & Audio: CCTV cameras are strictly limited to general training areas, receptions, and entryways. Cameras are never installed in change rooms, restrooms, or private areas. Audio recording is disabled.

Storage: Footage is stored securely on encrypted local or cloud servers, accessible only by authorized management, and is automatically overwritten after a standard retention period (unless required for active incident investigation or law enforcement requests).

​3. How We Use Your Information

​We collect and use your personal information solely for the following business purposes:

​Responding to your inquiries, questions, or requests submitted via our website contact form.

​Providing information regarding class timetables, programs, and facility updates.

​Ensuring the technical stability, performance, and security of our website.

​Complying with legal, regulatory, or administrative requirements.

​We do not sell, rent, or trade your personal information to third parties for marketing purposes.

​4. Cookies and Analytics

​Our website uses essential cookies provided by Squarespace to allow basic site features to operate smoothly.

​We may also utilize analytics and tracking tools (such as Google Analytics or Meta / Facebook Pixels) to better understand website traffic, monitor visitor usage trends, and measure advertising performance. These services use cookies and similar technology to collect anonymized usage data. You can manage or block cookies through your individual web browser settings at any time.

​​5. Third-Party Links, Mobile Apps & External Platforms

Our website contains links to external platforms and application distribution services, including:

​Member Management Portal & Mobile Apps: Links to Gymdesk and app store download links (Apple App Store and Google Play Store) for the Gymdesk Members App.

Social Media Channels: Instagram, Facebook, and YouTube.

​Please note that this Privacy Policy applies strictly to our website. Once you leave our site, download a mobile application, or are redirected to Gymdesk or an external app store, your data is governed by the privacy policies of those respective third-party platforms. Mobile applications downloaded via third-party stores may collect device data, usage metrics, or location data under their own independent privacy terms. We encourage you to review their privacy statements prior to downloading software or providing personal information.

​6. Storage and Security of Personal Information

​We take reasonable steps to ensure your personal information is stored securely and protected against misuse, interference, loss, unauthorized access, modification, or disclosure. Digital inquiry form submissions are accessible only by authorized administrative personnel.

​While we strive to protect data transmitted to us online, no internet transmission can be guaranteed to be 100% secure.

​7. Accessing and Correcting Your Information

​You have the right to request access to the personal information we hold about you and to request corrections if you believe it is inaccurate, out of date, or incomplete.

​If you would like to inspect, update, or request the deletion of your personal information collected via our website, please contact us using the details below.

​8. Contact Us & Complaints

​If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal information, please contact us at:

​Email: thonsungmuaythai@gmail.com

​We aim to acknowledge and investigate any privacy complaint promptly and provide a response within a reasonable timeframe. If you remain unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.